The AdrianSolar.lk ticketing system is an online customer support platform designed to help our customers submit, track, and manage service requests efficiently

Using our ticketing system ensures faster responses, better tracking, and clear communication. Every request is recorded, prioritized, and handled by the right support team

All Adrian Solar customers can use the ticketing system for installation support, technical issues, maintenance requests, billing inquiries, and general questions

Simply visit adriansolar.lk, log in to the ticketing portal, and fill out the ticket form with your request details. A ticket ID will be generated automatically

Yes. You can log in at any time to view your ticket status, updates, and responses from our support team

Yes. You will receive email notifications when your ticket is created, updated, or resolved

Resolution time depends on the type and priority of the request. Our team aims to respond as quickly as possible and keep you informed throughout the process

Yes. You can add comments, upload documents, or provide additional information to your existing ticket at any time

Absolutely. The AdrianSolar.lk ticketing system follows secure data handling practices to protect your personal and service-related information

You can report: 01.Solar system technical issues 02.Maintenance and service requests 03.Installation inquiries 04.Billing or warranty questions 05.General customer support issues